Support
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We’re ALWAYS there so you’re ALWAYS ON
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Exceptional levels of after care support are a vital component of any high performance ecommerce solution.
The Internet is a threatening environment that is constantly changing. Netalogue take your sites continued optimum performance and security incredibly seriously and are able to provide the very highest service level guarantees to keep your site running smoothly. Some of UK’s largest organisations rely on this service.
Netalogue maintenance contracts can be tailored to meet your precise requirements and typically include the following services:
Web server hardware performance and maintenance
Database server hardware performance and maintenance
Operating system performance and maintenance
Firewall and anti-virus management
Security screening and preventative investigations
PCI compliance for large volume operators
ensuring backup processes are running correctly
24-7-365 web site monitoring
Interception of technical queries from your customers
For clients who need to ring fence development time it can be pre-purchased on a monthly contract if required. Clients who purchase time in this way benefit from a priority service. Alternatively time can be purchased on a pay as you use it basis via the client extranet.
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| Our Approach |
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>>After care meetings |
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want to talk to us?
0845 222 0350
international
+44 (0)163 981 6130
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